Combating Complacency Training E-Book


It can be easy to slip into the feeling that nothing will ever happen to our field responders or that we have a good handle on our role and responsibilities. This feeling causes us to be less likely to keep training, preparing for the unexpected, and sometimes react poorly when it does happen.

This E-Book will help you create a training that demonstrates how complacency can happen and how you and your dispatchers can prevent it.

This e-book provides multiple activity and scenario for practice and creating a training that sticks. You’ll be able to create a complete training using this e-book, your own experience, and your agency’s policies and procedures.


As with any The Dispatch Lab E-book, anytime new editions are released, you will receive an updated copy.


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