Video to 9-1-1: What It Means for Us on the Frontline

Original Post Date: December 11, 2019 As more and more centers are equipped with text to 9-1-1 capabilities and the ability to get better locations it’s only right that the next wave of technologic advancements makes its way to the forefront. One capability that’s causing some division among dispatchers is that of video to 9-1-1.Read more ⟶

10 Ways to Improve Your Training Sessions

When it comes to training everyone does it a little differently, but the success of employees is heavily influenced by the effectiveness of an agency’s training program or lack thereof. A good training program does not have to be lengthy or overly formal, it just simply needs to provide trainees with the opportunities and informationRead more ⟶