About Us

Hi, I’m Halcyon.
After 5 years in the comm center and having served as a trainer for multiple companies, I have developed a deep rooted passion for training dispatchers. Every person who sits down at the console should have access to valuable training to help them do their best, no matter the agency they work for. Here at The Dispatch Lab you’ll find many resources to help you with professional and personal development at an affordable price. My goal is always to provide valuable training and connect my fellow dispatchers to resources and help them continue to learn. When I’m not working on new training resources or speaking, you can find me with a (big) cup of coffee catching up on my latest Netflix binge or enjoying a good book.


Email me at TheDispatchLab@gmail.com